https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5300029#M572673 <P>All the lights are on but no internet I am having to use my 4g to connect you&nbsp;</P> Thu, 18 Jun 2026 09:14:39 GMT Mag110 2026-06-18T09:14:39Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5300029#M572673 <P>All the lights are on but no internet I am having to use my 4g to connect you&nbsp;</P> Thu, 18 Jun 2026 09:14:39 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5300029#M572673 Mag110 2026-06-18T09:14:39Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5300033#M572676 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4617327">@Mag110</a>&nbsp;</P> <P>We are customers here who help each other so try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 18 Jun 2026 09:17:50 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5300033#M572676 caesarome 2026-06-18T09:17:50Z