topic Re: Error code in Broadband

Error code

Chris19812 — Wed, 17 Jun 2026 15:52:07 GMT

An error code has appeared

error MR102

i have scanned the QR and it's took me to here

Re: Error code

Daniel0210 — Wed, 17 Jun 2026 15:55:35 GMT

@Chris19812

This is usually seen on a Sky TV set up not broadband. What Sky TV do you have?

Re: Error code

caesarome — Wed, 17 Jun 2026 16:03:02 GMT

@Chris19812

Are you a Sky Q customer and this error appears on your Sky Q mini, if so try this:

Turn off your mini box at the wall for about 30 seconds, then turn it back on. If that doesn't work, it might not only be the mini box that has lost connection. Try switching both the mini box and the main box off at the wall for another 30 seconds, then turn the main box back on first. Wait for it fully reboot and then turn the mini box back on.