https://helpforum.sky.com/t5/Broadband/red-light/m-p/5299465#M572511 the red light is showning all our internet is down turned off and on agsin same result Wed, 17 Jun 2026 13:17:17 GMT carlbagnall 2026-06-17T13:17:17Z https://helpforum.sky.com/t5/Broadband/red-light/m-p/5299465#M572511 the red light is showning all our internet is down turned off and on agsin same result Wed, 17 Jun 2026 13:17:17 GMT https://helpforum.sky.com/t5/Broadband/red-light/m-p/5299465#M572511 carlbagnall 2026-06-17T13:17:17Z https://helpforum.sky.com/t5/Broadband/red-light/m-p/5299470#M572512 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4709935">@carlbagnall</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />If your ONT shows a Red Light please see this guide <A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> Wed, 17 Jun 2026 13:23:10 GMT https://helpforum.sky.com/t5/Broadband/red-light/m-p/5299470#M572512 GD1 2026-06-17T13:23:10Z