topic Re: No wifi in Broadband

No wifi

JF67 — Tue, 16 Jun 2026 21:46:56 GMT

My WiFi cut off now warning .Checked and it's saying everything fine no known issues in my area

Re: No wifi

GD1 — Wed, 17 Jun 2026 00:07:50 GMT

@JF67 First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No wifi

Daniel0210 — Wed, 17 Jun 2026 02:11:06 GMT

@JF67

The service checker doesn't necessarily disclose a problem immediately and there can be an hours delay before it picks up a lost connection which is why on here we tend to advise on trying it again later.