topic Re: To slow in Broadband

To slow

Charlycat — Tue, 16 Jun 2026 12:04:05 GMT

Service is too slow it's worse than Vodafone

Re: To slow

GD1 — Tue, 16 Jun 2026 12:07:39 GMT

@Charlycat If you are asking for help you will need to provide more details. What speed should you be getting? What speed is the MySky app showing for your hub?

How are you measuring your speeds?

Re: To slow

Daniel0210 — Tue, 16 Jun 2026 12:23:01 GMT

@Charlycat

If the Wi-Fi has become slow see any troubleshooting in this link https://www.sky.com/help/articles/broadband-diagnostic-start

Re: To slow

Charlycat — Tue, 16 Jun 2026 12:39:27 GMT

I've tried all that x

Re: To slow

Me134 — Tue, 16 Jun 2026 12:46:50 GMT

@Charlycat wrote:
I've tried all that x

So it is a WiFi issue then, not a speed to the router issue?

If so you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/broadband/wifi-max