WI-FI Dropping In and Out

RobbDee — Tue, 16 Jun 2026 10:15:34 GMT

Broadband signal very good and for the last 12-18 months everything worked fine, until about a week ago where my wi-fi/internet keeps dropping in and out....about every 5-10 minutes when I am on my apple imac. Checked all signals all still good....turned everything off and on many times but still getting it

Re: WI-FI Dropping In and Out

Me134 — Tue, 16 Jun 2026 12:24:24 GMT

@RobbDee wrote:
Broadband signal very good and for the last 12-18 months everything worked fine, until about a week ago where my wi-fi/internet keeps dropping in and out....about every 5-10 minutes when I am on my apple imac. Checked all signals all still good....turned everything off and on many times but still getting it

WiFi or the broadband speed to the hub?

Firstly, unplug the hub for 10 minutes and then reboot.

If WiFi then have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

topic WI-FI Dropping In and Out in Broadband

WI-FI Dropping In and Out

Re: WI-FI Dropping In and Out