https://helpforum.sky.com/t5/Broadband/Wire-removal/m-p/5298574#M572287 Hi all, So i purchase Sky for my father and stepmother, they have been notified they are getting a new door in their communal flat but the lead for their WiFi goes out their door. Their landlord has said the lead must be moved before they can get new doors. Would anyone know how I would go about this with Sky? Tue, 16 Jun 2026 07:26:22 GMT Freckles88 2026-06-16T07:26:22Z https://helpforum.sky.com/t5/Broadband/Wire-removal/m-p/5298574#M572287 Hi all, So i purchase Sky for my father and stepmother, they have been notified they are getting a new door in their communal flat but the lead for their WiFi goes out their door. Their landlord has said the lead must be moved before they can get new doors. Would anyone know how I would go about this with Sky? Tue, 16 Jun 2026 07:26:22 GMT https://helpforum.sky.com/t5/Broadband/Wire-removal/m-p/5298574#M572287 Freckles88 2026-06-16T07:26:22Z https://helpforum.sky.com/t5/Broadband/Wire-removal/m-p/5299196#M572440 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4708701">@Freckles88</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and provide details for the team who can help.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 17 Jun 2026 07:47:10 GMT https://helpforum.sky.com/t5/Broadband/Wire-removal/m-p/5299196#M572440 Brill+Gill 2026-06-17T07:47:10Z