https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5298534#M572276 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2014023">@micktuggy</a>&nbsp;<BR />When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 16 Jun 2026 04:29:11 GMT Daniel0210 2026-06-16T04:29:11Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5298530#M572274 <P>Cannot connect to the internet via router. Hubs not working but the online testing says everything is fine. Bright red failed but nothing reset through the fix option.&nbsp;<BR />not impressed.&nbsp;</P> Tue, 16 Jun 2026 04:02:38 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5298530#M572274 micktuggy 2026-06-16T04:02:38Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5298534#M572276 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2014023">@micktuggy</a>&nbsp;<BR />When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 16 Jun 2026 04:29:11 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5298534#M572276 Daniel0210 2026-06-16T04:29:11Z