https://helpforum.sky.com/t5/Broadband/Broadband-router/m-p/5298368#M572227 <P>No light on our router and the Wi-Fi is not working&nbsp;</P> Mon, 15 Jun 2026 18:31:00 GMT 1971 2026-06-15T18:31:00Z https://helpforum.sky.com/t5/Broadband/Broadband-router/m-p/5298368#M572227 <P>No light on our router and the Wi-Fi is not working&nbsp;</P> Mon, 15 Jun 2026 18:31:00 GMT https://helpforum.sky.com/t5/Broadband/Broadband-router/m-p/5298368#M572227 1971 2026-06-15T18:31:00Z https://helpforum.sky.com/t5/Broadband/Broadband-router/m-p/5298379#M572233 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3977203">@1971</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> Mon, 15 Jun 2026 18:38:45 GMT https://helpforum.sky.com/t5/Broadband/Broadband-router/m-p/5298379#M572233 caesarome 2026-06-15T18:38:45Z