https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5298070#M572153 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4708017">@Ub40</a>&nbsp;wrote:<BR /><P>The WiFi keeps dropping out. I have to use my data while I'm sat 5 feet away from the hub. Thinking of changing provider as this has been an ongoing issue for a while now</P><HR /></BLOCKQUOTE><P>Firstly, unplug the hub for 10 minutes and then reboot.<BR /><BR />Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A> (do run all tests)<BR /><A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A><BR /><A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A><BR /><BR /><A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Mon, 15 Jun 2026 12:21:44 GMT Me134 2026-06-15T12:21:44Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5297976#M572128 <P>The WiFi keeps dropping out. I have to use my data while I'm sat 5 feet away from the hub. Thinking of changing provider as this has been an ongoing issue for a while now</P> Mon, 15 Jun 2026 09:46:26 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5297976#M572128 Ub40 2026-06-15T09:46:26Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5298070#M572153 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4708017">@Ub40</a>&nbsp;wrote:<BR /><P>The WiFi keeps dropping out. I have to use my data while I'm sat 5 feet away from the hub. Thinking of changing provider as this has been an ongoing issue for a while now</P><HR /></BLOCKQUOTE><P>Firstly, unplug the hub for 10 minutes and then reboot.<BR /><BR />Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A> (do run all tests)<BR /><A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A><BR /><A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A><BR /><BR /><A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Mon, 15 Jun 2026 12:21:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5298070#M572153 Me134 2026-06-15T12:21:44Z