Mr Kristian

Kris35 — Mon, 15 Jun 2026 11:12:34 GMT

Hi am not getting a a Wi-Fi signal in my bedroom my phone's and everything keeps going off mainly off at night time even when I'm in the same room broadband it's not connecting

Re: Mr Kristian

Me134 — Mon, 15 Jun 2026 12:20:35 GMT

@Kris35 wrote:
Hi am not getting a a Wi-Fi signal in my bedroom my phone's and everything keeps going off mainly off at night time even when I'm in the same room broadband it's not connecting

Firstly, unplug the hub for 10 minutes and then reboot.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

topic Mr Kristian in Broadband

Mr Kristian

Re: Mr Kristian