https://helpforum.sky.com/t5/Broadband/New-extender-required/m-p/5297798#M572087 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3786727">@Janeylane</a>&nbsp;</P> <P>Have you tried setting this extender up again as if you have just received&nbsp;it as there should be no reason why it doesn't work. If you want more as we are customers here you will need to call Sky.</P> Mon, 15 Jun 2026 04:33:50 GMT caesarome 2026-06-15T04:33:50Z https://helpforum.sky.com/t5/Broadband/New-extender-required/m-p/5297749#M572060 <P>You have send us a new hub as you said ours is outdated, now the extender won't work and we don't have WiFi in all the upstairs rooms. Please send us the appropriate extender</P> Sun, 14 Jun 2026 22:34:34 GMT https://helpforum.sky.com/t5/Broadband/New-extender-required/m-p/5297749#M572060 Janeylane 2026-06-14T22:34:34Z https://helpforum.sky.com/t5/Broadband/New-extender-required/m-p/5297798#M572087 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3786727">@Janeylane</a>&nbsp;</P> <P>Have you tried setting this extender up again as if you have just received&nbsp;it as there should be no reason why it doesn't work. If you want more as we are customers here you will need to call Sky.</P> Mon, 15 Jun 2026 04:33:50 GMT https://helpforum.sky.com/t5/Broadband/New-extender-required/m-p/5297798#M572087 caesarome 2026-06-15T04:33:50Z