https://helpforum.sky.com/t5/Broadband/Nothing-is-working-despite-excellent-WiFi-connection/m-p/5297608#M572027 <P>The tv is fully connected to the Wifi. It says WiFi connection excellent, but not a single tv channel or app is working. When I try to watch something I just get a message saying "please wait t for your programme to load" on a black screen, and then it goes back to the homepage.</P> Sun, 14 Jun 2026 17:36:12 GMT SophieCooper 2026-06-14T17:36:12Z https://helpforum.sky.com/t5/Broadband/Nothing-is-working-despite-excellent-WiFi-connection/m-p/5297608#M572027 <P>The tv is fully connected to the Wifi. It says WiFi connection excellent, but not a single tv channel or app is working. When I try to watch something I just get a message saying "please wait t for your programme to load" on a black screen, and then it goes back to the homepage.</P> Sun, 14 Jun 2026 17:36:12 GMT https://helpforum.sky.com/t5/Broadband/Nothing-is-working-despite-excellent-WiFi-connection/m-p/5297608#M572027 SophieCooper 2026-06-14T17:36:12Z https://helpforum.sky.com/t5/Broadband/Nothing-is-working-despite-excellent-WiFi-connection/m-p/5297661#M572040 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4707711">@SophieCooper</a>&nbsp;</P> <P>Have you rebooted both your broadband hub and the TV ?</P> Sun, 14 Jun 2026 18:33:17 GMT https://helpforum.sky.com/t5/Broadband/Nothing-is-working-despite-excellent-WiFi-connection/m-p/5297661#M572040 caesarome 2026-06-14T18:33:17Z