https://helpforum.sky.com/t5/Broadband/Wi-fi-is-not-connected/m-p/5297271#M571933 Wi-fi is not connected Sun, 14 Jun 2026 08:04:03 GMT Munireddy 2026-06-14T08:04:03Z https://helpforum.sky.com/t5/Broadband/Wi-fi-is-not-connected/m-p/5297271#M571933 Wi-fi is not connected Sun, 14 Jun 2026 08:04:03 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi-is-not-connected/m-p/5297271#M571933 Munireddy 2026-06-14T08:04:03Z https://helpforum.sky.com/t5/Broadband/Wi-fi-is-not-connected/m-p/5297302#M571943 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3617725">@Munireddy</a>&nbsp;wrote:<BR />Wi-fi is not connected<HR /></BLOCKQUOTE><P>Have a look at the following to see if they can resolve your problem easily, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used).<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A> (do run all tests)<BR /><A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A><BR /><A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A><BR /><BR /><A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Sun, 14 Jun 2026 08:32:46 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi-is-not-connected/m-p/5297302#M571943 Me134 2026-06-14T08:32:46Z