https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5297264#M571932 <P>Red light is on no internet have unplugged and plugged back in still nothing</P> Sun, 14 Jun 2026 07:49:59 GMT Stets_1966 2026-06-14T07:49:59Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5297264#M571932 <P>Red light is on no internet have unplugged and plugged back in still nothing</P> Sun, 14 Jun 2026 07:49:59 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5297264#M571932 Stets_1966 2026-06-14T07:49:59Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5297272#M571934 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4545475">@Stets_1966</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />If your ONT shows a Red Light please see this guide <A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> Sun, 14 Jun 2026 08:04:09 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5297272#M571934 GD1 2026-06-14T08:04:09Z