topic 16 MBPS in Broadband

16 MBPS

MarieDigbe — Sat, 13 Jun 2026 22:36:00 GMT

16 MBPS. The WiFi is so slow

Me134 — Sun, 14 Jun 2026 05:58:56 GMT

@MarieDigbe wrote:
16 MBPS. The WiFi is so slow

Presuming the speed to the router is as expected have a look at the following to see if they can resolve your problem easily, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

MarieDigbe — Sun, 21 Jun 2026 17:15:31 GMT

Hi there,

my Internet is very slow again

my Wi-Fi is 60 MB per second

we need to do something about it

Daniel0210 — Sun, 21 Jun 2026 17:23:59 GMT

@MarieDigbe wrote:
my Internet is very slow again

If the Wi-Fi has become slow see any troubleshooting in this link https://www.sky.com/help/articles/broadband-diagnostic-start