https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297155#M571892 <UL><LI>Moved into new house and no fibre box sky presumed box was there now no Internet or TV&nbsp; anyone had this?</LI></UL> Sat, 13 Jun 2026 18:58:11 GMT scotkiwi4 2026-06-13T18:58:11Z https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297155#M571892 <UL><LI>Moved into new house and no fibre box sky presumed box was there now no Internet or TV&nbsp; anyone had this?</LI></UL> Sat, 13 Jun 2026 18:58:11 GMT https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297155#M571892 scotkiwi4 2026-06-13T18:58:11Z https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297161#M571894 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3794453">@scotkiwi4</a>&nbsp;</P> <P>Do you mean there is no ONT inside your home, if so you need to report this to Sky so Openreach can come to install one for you.</P> Sat, 13 Jun 2026 19:12:13 GMT https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297161#M571894 caesarome 2026-06-13T19:12:13Z https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297165#M571895 <P>Yes no ont.Sky think there is one so haven't arranged an engineer said did previous Tennant&nbsp; take it.</P> Sat, 13 Jun 2026 19:20:35 GMT https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297165#M571895 scotkiwi4 2026-06-13T19:20:35Z https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297169#M571897 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3794453">@scotkiwi4</a>&nbsp;wrote:<BR /> <P>Sky think there is one so haven't arranged an engineer said did previous Tennant&nbsp; take it.</P> <HR /></BLOCKQUOTE> <P>That is unusual&nbsp;as we see reports on here frequently from people like you who have moved only to find the previous people at the address have taken it with them so all you can do is to speak to them about this.</P> Sat, 13 Jun 2026 19:25:04 GMT https://helpforum.sky.com/t5/Broadband/New-housemove/m-p/5297169#M571897 caesarome 2026-06-13T19:25:04Z