https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5297151#M571890 <P>No LED at all for Internet. Occasionally flashes amber but then goes off again. Reset hasn't resolved it. Recent engineer visit to change something on the outside source but this only worked for about half a day</P> Sat, 13 Jun 2026 18:40:47 GMT DL76 2026-06-13T18:40:47Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5297151#M571890 <P>No LED at all for Internet. Occasionally flashes amber but then goes off again. Reset hasn't resolved it. Recent engineer visit to change something on the outside source but this only worked for about half a day</P> Sat, 13 Jun 2026 18:40:47 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5297151#M571890 DL76 2026-06-13T18:40:47Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5297152#M571891 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4707218">@DL76</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 13 Jun 2026 18:42:48 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5297152#M571891 caesarome 2026-06-13T18:42:48Z