topic Re: Intermittent wifi in Broadband

Intermittent wifi

KayleighP — Sat, 13 Jun 2026 13:24:58 GMT

Hello I recently joined and my wifi cuts off all the time. Today alone it has gone red mutliple times. I have reset router and waited then started back up and I am losing wifi still every 5 mins or so. We work from home and need this resolved as soon as possible please

Re: Intermittent wifi

Me134 — Sat, 13 Jun 2026 15:09:16 GMT

@KayleighP wrote:
Hello I recently joined and my wifi cuts off all the time. Today alone it has gone red mutliple times. I have reset router and waited then started back up and I am losing wifi still every 5 mins or so. We work from home and need this resolved as soon as possible please

If it's definitely just the wifi then don't reset but unplug for 5 minutes and then plug back in.

Re: Intermittent wifi

TimmyBGood — Sat, 13 Jun 2026 16:41:08 GMT

@KayleighP wrote:
We work from home and need this resolved as soon as possible please

Perhaps note that choosing to use a domestic broadband service for WFH doesn't bring any additional service level or faster response times. Openreach doesn't provide weekend repairs for individual home connections.