Wifi problem

AJa — Sat, 13 Jun 2026 14:00:29 GMT

We have had ongoing wifi issues for a while now. Having to reset constantly with the WPS button. Internet speeds are terrible.

Re: Wifi problem

Me134 — Sat, 13 Jun 2026 15:07:46 GMT

@AJa wrote:
We have had ongoing wifi issues for a while now. Having to reset constantly with the WPS button. Internet speeds are terrible.

WiFi speeds or speeds to the actual router?

Have a look at the following to see if they can resolve your problem easily if it's wifi, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max