topic Ring Doorbell &amp; Thermostat will not connect to new Router in Broadband https://helpforum.sky.com/t5/Broadband/Ring-Doorbell-amp-Thermostat-will-not-connect-to-new-Router/m-p/5296871#M571824 We have new router &amp; neither the Ring Doorbell nor the Honeywell Thermostat will connect. In fact the Router does not show up in the list of WiFi connections. Sat, 13 Jun 2026 11:04:13 GMT FEDERLING 2026-06-13T11:04:13Z Ring Doorbell & Thermostat will not connect to new Router https://helpforum.sky.com/t5/Broadband/Ring-Doorbell-amp-Thermostat-will-not-connect-to-new-Router/m-p/5296871#M571824 We have new router &amp; neither the Ring Doorbell nor the Honeywell Thermostat will connect. In fact the Router does not show up in the list of WiFi connections. Sat, 13 Jun 2026 11:04:13 GMT https://helpforum.sky.com/t5/Broadband/Ring-Doorbell-amp-Thermostat-will-not-connect-to-new-Router/m-p/5296871#M571824 FEDERLING 2026-06-13T11:04:13Z Re: Ring Doorbell & Thermostat will not connect to new Router https://helpforum.sky.com/t5/Broadband/Ring-Doorbell-amp-Thermostat-will-not-connect-to-new-Router/m-p/5297288#M571939 <P>Hi, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2117752">@FEDERLING</a></SPAN>. I'll send you an invite to a private chat shortly and we can help you get this working for you.</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Sun, 14 Jun 2026 08:20:55 GMT https://helpforum.sky.com/t5/Broadband/Ring-Doorbell-amp-Thermostat-will-not-connect-to-new-Router/m-p/5297288#M571939 SuperMatt 2026-06-14T08:20:55Z Re: Ring Doorbell & Thermostat will not connect to new Router https://helpforum.sky.com/t5/Broadband/Ring-Doorbell-amp-Thermostat-will-not-connect-to-new-Router/m-p/5372911#M593705 <P>Hi. I am having the same issue so wondering if if you managed to sort it?&nbsp;</P> Thu, 17 Sep 2026 17:14:13 GMT https://helpforum.sky.com/t5/Broadband/Ring-Doorbell-amp-Thermostat-will-not-connect-to-new-Router/m-p/5372911#M593705 Chim+Richalds 2026-09-17T17:14:13Z