https://helpforum.sky.com/t5/Broadband/Packet-lost/m-p/5296785#M571805 <P>Hi, I am a new customer and I’ve been experiencing this issue since the start of my service (from 1st June).</P> Sat, 13 Jun 2026 08:43:31 GMT Anna1307 2026-06-13T08:43:31Z https://helpforum.sky.com/t5/Broadband/Packet-lost/m-p/5296778#M571802 <P>I still have packet loss after a factory reset of the Sky Max Hub.<BR />I get timeouts on 8.8.8.8 and 1.1.1.1, and the issue affects multiple devices including gaming disconnects</P> Sat, 13 Jun 2026 08:28:15 GMT https://helpforum.sky.com/t5/Broadband/Packet-lost/m-p/5296778#M571802 Anna1307 2026-06-13T08:28:15Z https://helpforum.sky.com/t5/Broadband/Packet-lost/m-p/5296785#M571805 <P>Hi, I am a new customer and I’ve been experiencing this issue since the start of my service (from 1st June).</P> Sat, 13 Jun 2026 08:43:31 GMT https://helpforum.sky.com/t5/Broadband/Packet-lost/m-p/5296785#M571805 Anna1307 2026-06-13T08:43:31Z