https://helpforum.sky.com/t5/Broadband/Broadband-set-up/m-p/5296704#M571784 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706694">@Spiggo48</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> Sat, 13 Jun 2026 04:43:56 GMT caesarome 2026-06-13T04:43:56Z https://helpforum.sky.com/t5/Broadband/Broadband-set-up/m-p/5296654#M571769 <P>Broadband hub connected on 11/06/2025 and green light on power and geeen light on WiFi but no light on internet. Black cable connected but still nothing.Have rebooted at the mains just still 2 green lights</P> Fri, 12 Jun 2026 21:29:56 GMT https://helpforum.sky.com/t5/Broadband/Broadband-set-up/m-p/5296654#M571769 Spiggo48 2026-06-12T21:29:56Z https://helpforum.sky.com/t5/Broadband/Broadband-set-up/m-p/5296704#M571784 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706694">@Spiggo48</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> Sat, 13 Jun 2026 04:43:56 GMT https://helpforum.sky.com/t5/Broadband/Broadband-set-up/m-p/5296704#M571784 caesarome 2026-06-13T04:43:56Z