WiFi not working like usual

Char2251 — Fri, 12 Jun 2026 17:23:08 GMT

Home WiFi is patchy particularly bad on mobiles

Re: WiFi not working like usual

Me134 — Fri, 12 Jun 2026 17:39:03 GMT

@Char2251 wrote:
Home WiFi is patchy particularly bad on mobiles

First try unplugging the router for at least a couple of minutes.

If no success have a look at the following to see if they can resolve your problem easily, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max