https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5296181#M571607 <P>Hi there,</P><P>&nbsp;</P><P>My internet was supposed to be activated yesterday but it isn't working. The hub looks like connected to system, but doesn't have any internet.</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Sam</P> Fri, 12 Jun 2026 10:27:30 GMT Sh5492 2026-06-12T10:27:30Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5296181#M571607 <P>Hi there,</P><P>&nbsp;</P><P>My internet was supposed to be activated yesterday but it isn't working. The hub looks like connected to system, but doesn't have any internet.</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Sam</P> Fri, 12 Jun 2026 10:27:30 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5296181#M571607 Sh5492 2026-06-12T10:27:30Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5296213#M571626 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706152">@Sh5492</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 12 Jun 2026 11:08:53 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5296213#M571626 GD1 2026-06-12T11:08:53Z