https://helpforum.sky.com/t5/Broadband/Constant-buffering-and-needing-to-re-connect/m-p/5296137#M571593 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706008">@Sharon2014</a>&nbsp;</P> <P>Do you have a poor signal throughout your home as this&nbsp;<SPAN>is something that comes up on here on a regular basis so try going through this to see if it helps:</SPAN></P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Fri, 12 Jun 2026 09:21:28 GMT caesarome 2026-06-12T09:21:28Z https://helpforum.sky.com/t5/Broadband/Constant-buffering-and-needing-to-re-connect/m-p/5296010#M571538 <P>Our phones and TV are constantly buffering and every day have to keep reconnecting.&nbsp; I have done the test and everything shows up OK.&nbsp; &nbsp; We cannot enjoy TV as keep having to reconnect and the same with our phones.&nbsp; We cannot always get WiFi on them. Every day this happens and has been going on for months. It is a nuisance.</P> Fri, 12 Jun 2026 07:05:20 GMT https://helpforum.sky.com/t5/Broadband/Constant-buffering-and-needing-to-re-connect/m-p/5296010#M571538 Sharon2014 2026-06-12T07:05:20Z https://helpforum.sky.com/t5/Broadband/Constant-buffering-and-needing-to-re-connect/m-p/5296137#M571593 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706008">@Sharon2014</a>&nbsp;</P> <P>Do you have a poor signal throughout your home as this&nbsp;<SPAN>is something that comes up on here on a regular basis so try going through this to see if it helps:</SPAN></P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Fri, 12 Jun 2026 09:21:28 GMT https://helpforum.sky.com/t5/Broadband/Constant-buffering-and-needing-to-re-connect/m-p/5296137#M571593 caesarome 2026-06-12T09:21:28Z