https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5295989#M571531 <P>WiFi never connects to phones, it says nothing is wrong with devices and service but such shocking connection up stairs. Got the 'best' WiFi too - shocking.&nbsp;<BR />been chasing for weeks.&nbsp;</P> Fri, 12 Jun 2026 06:04:21 GMT EHolmes4 2026-06-12T06:04:21Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5295989#M571531 <P>WiFi never connects to phones, it says nothing is wrong with devices and service but such shocking connection up stairs. Got the 'best' WiFi too - shocking.&nbsp;<BR />been chasing for weeks.&nbsp;</P> Fri, 12 Jun 2026 06:04:21 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5295989#M571531 EHolmes4 2026-06-12T06:04:21Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5295995#M571535 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4702839">@EHolmes4</a>&nbsp;several possible causes first if phones wont connect but other devices in thecsamearea are connecting then the issue is with the phones network set up. Try telling the phone to forget the connection and power it down and do a full,reboot and then add the phone from scratch.</P> <P>&nbsp;</P> <P>If devices in an area of your home dont connect then thevissue is likely poor WiFi coversge which is the most common issue on the forum. Lastly if no devices are connecting use this help oage to wirk out what's wrong&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Fri, 12 Jun 2026 06:28:58 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5295995#M571535 Chrisee 2026-06-12T06:28:58Z