topic Re: Canceled broadband in Broadband

Canceled broadband

Iphone+11+pro+max — Thu, 11 Jun 2026 15:39:58 GMT

I want for canceled broadband because this wifi very very slow no need i have this wifi from 3 june 8 days now same problem very slow

Re: Canceled broadband

daveNOS — Thu, 11 Jun 2026 15:42:51 GMT

@Iphone+11+pro+max wrote:
I want for canceled broadband because this wifi very very slow no need i have this wifi from 3 june 8 days now same problem very slow

@Iphone+11+pro+max You will need to call Sky to cancel, be aware though if you are within a minimum term contract Sky may insist you pay early termination fees(slow WIFi is not a sufficient reason to be allowed to cancel penalty free).

Re: Canceled broadband

Daniel0210 — Thu, 11 Jun 2026 15:47:41 GMT

@Iphone+11+pro+max
Cancel Sky Broadband and Sky Talk subscription:
This link explains how to switch to an alternative provider or the various methods to cancel completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge - Sky should notify you if you do and how much they’ll charge.
https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.