https://helpforum.sky.com/t5/Broadband/WiFi-light-issues/m-p/5295628#M571407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705582">@Kayti2</a>&nbsp;</P> <P>If you saying you have no connection then try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 11 Jun 2026 15:29:03 GMT caesarome 2026-06-11T15:29:03Z https://helpforum.sky.com/t5/Broadband/WiFi-light-issues/m-p/5295625#M571405 <P>My WiFi light isn't on my router. I have switched off and checked the connections&nbsp;</P> Thu, 11 Jun 2026 15:27:22 GMT https://helpforum.sky.com/t5/Broadband/WiFi-light-issues/m-p/5295625#M571405 Kayti2 2026-06-11T15:27:22Z https://helpforum.sky.com/t5/Broadband/WiFi-light-issues/m-p/5295628#M571407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705582">@Kayti2</a>&nbsp;</P> <P>If you saying you have no connection then try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 11 Jun 2026 15:29:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-light-issues/m-p/5295628#M571407 caesarome 2026-06-11T15:29:03Z