topic Re: Hub not working in Broadband

Sky hub power failure

AndyL91 — Mon, 01 Jun 2026 20:30:27 GMT

Hi, my router keeps losing power, I think there's a fault. It's gone off 3 times today already and there's no power in the unit

caesarome — Mon, 01 Jun 2026 21:21:46 GMT

Give Sky a call in the morning about this as it might have devloped a fault based on what you have said here.

AndyL91 — Thu, 11 Jun 2026 12:46:44 GMT

Hi, my hub won't turn on and stay on more than 5 mins. It needs replacing asap please as I need my WiFi to work from home

Daniel0210 — Thu, 11 Jun 2026 12:49:36 GMT

Did you contact Sky as advised? Working from home does not get you a quicker delivery.

caesarome — Thu, 11 Jun 2026 12:54:01 GMT

What did Sky say when you phoned them about this ?