https://helpforum.sky.com/t5/Broadband/Broadband-regularly-drops-out/m-p/5295353#M571325 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705336">@Fred781</a>&nbsp;</P> <P>Sky wont respond to forum posts, nor will they investigate your line off the back of one.&nbsp;</P> <P>When your broadband drops, have you tried running the line test in the My Sky app to see if its picked up?</P> Thu, 11 Jun 2026 10:57:57 GMT jamesn123 2026-06-11T10:57:57Z https://helpforum.sky.com/t5/Broadband/Broadband-regularly-drops-out/m-p/5295342#M571319 <P>Broadband regularly drops out. &nbsp; Therefore no WiFi. &nbsp;Can you please &nbsp;look into this problem and provide me with a decent service. &nbsp;(Note: &nbsp;I have noticed that the cover on the connection box at the top of the BT pole in my garden is open).&nbsp;</P> Thu, 11 Jun 2026 10:48:58 GMT https://helpforum.sky.com/t5/Broadband/Broadband-regularly-drops-out/m-p/5295342#M571319 Fred781 2026-06-11T10:48:58Z https://helpforum.sky.com/t5/Broadband/Broadband-regularly-drops-out/m-p/5295353#M571325 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705336">@Fred781</a>&nbsp;</P> <P>Sky wont respond to forum posts, nor will they investigate your line off the back of one.&nbsp;</P> <P>When your broadband drops, have you tried running the line test in the My Sky app to see if its picked up?</P> Thu, 11 Jun 2026 10:57:57 GMT https://helpforum.sky.com/t5/Broadband/Broadband-regularly-drops-out/m-p/5295353#M571325 jamesn123 2026-06-11T10:57:57Z