topic Re: POOR SIGNAL in Broadband

POOR SIGNAL

JIMSAPHIN — Wed, 10 Jun 2026 14:55:39 GMT

After switching over to SKY full fibre the connection close to the router is excellant but was weak on the other side of my property. i purchased twi TP boosters and added them in the furthest rooms but the connection is still bad. I have to keep walking back to the router to get conected. Please advise me as I'm not a happy customer.

Thank you. Jim. East Sussex

Re: POOR SIGNAL

caesarome — Wed, 10 Jun 2026 15:44:52 GMT

@JIMSAPHIN

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

Re: POOR SIGNAL

TimmyBGood — Wed, 10 Jun 2026 16:11:04 GMT

@JIMSAPHIN wrote:

i purchased twi TP boosters and added them in the furthest rooms but the connection is still bad.

Perhaps note that boosters cannot work when actually located in areas which have poor WiFi: they are intended to be mid-point devices to rebroadcast signal into those areas from closer to the router.