topic Re: Internet dropping out in Broadband

Internet dropping out

Sasch25 — Wed, 10 Jun 2026 13:32:59 GMT

WiFi keeps dropping out for last 2.5 hours - orange light comes on internet, WiFi and voice. Comes on for 5 mins then drops. Tried unplugging, switching off. Any tips?

Re: Internet dropping out

Me134 — Wed, 10 Jun 2026 14:14:59 GMT

@Sasch25 wrote:
WiFi keeps dropping out for last 2.5 hours - orange light comes on internet, WiFi and voice. Comes on for 5 mins then drops. Tried unplugging, switching off. Any tips?

Have a look at the following to see if they can resolve your problem easily and without a call.

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)

Re: Internet dropping out

Sasch25 — Wed, 10 Jun 2026 14:31:18 GMT

Thanks will try!