https://helpforum.sky.com/t5/Broadband/Still-no-connection/m-p/5294697#M571106 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4704538">@CocoCat</a>&nbsp;</P> <P><SPAN>As the checker has found no issues in your area then try&nbsp;</SPAN><SPAN>&nbsp;this line test:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 10 Jun 2026 12:27:47 GMT caesarome 2026-06-10T12:27:47Z https://helpforum.sky.com/t5/Broadband/Still-no-connection/m-p/5294647#M571094 Checkers say all ok but TV says,'no connection '. Fourth light on Router is orange and not green like the first three ?? Wed, 10 Jun 2026 11:34:27 GMT https://helpforum.sky.com/t5/Broadband/Still-no-connection/m-p/5294647#M571094 CocoCat 2026-06-10T11:34:27Z https://helpforum.sky.com/t5/Broadband/Still-no-connection/m-p/5294697#M571106 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4704538">@CocoCat</a>&nbsp;</P> <P><SPAN>As the checker has found no issues in your area then try&nbsp;</SPAN><SPAN>&nbsp;this line test:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 10 Jun 2026 12:27:47 GMT https://helpforum.sky.com/t5/Broadband/Still-no-connection/m-p/5294697#M571106 caesarome 2026-06-10T12:27:47Z