topic Device connectivity in Broadband https://helpforum.sky.com/t5/Broadband/Device-connectivity/m-p/5294420#M571031 <P><SPAN>Hi,</SPAN></P><P>&nbsp;</P><P><SPAN>Since yesterday, I have been unable to connect my Sky TV box in the bedroom to Wi-Fi. The connection keeps failing during setup.</SPAN></P><P>&nbsp;</P><P><SPAN>I have tried reconnecting several times yesterday and again this morning, but it still will not connect. My Wi-Fi appears to be working normally on other devices, so the issue seems to be with the Sky box.</SPAN></P><P>&nbsp;</P><P><SPAN>Could you please investigate this and advise on any troubleshooting steps or whether there is a known issue?</SPAN></P><P>&nbsp;</P><P><SPAN>Many thanks</SPAN><SPAN><BR /></SPAN><SPAN>Anna</SPAN></P> Wed, 10 Jun 2026 07:14:48 GMT Anna159 2026-06-10T07:14:48Z Device connectivity https://helpforum.sky.com/t5/Broadband/Device-connectivity/m-p/5294420#M571031 <P><SPAN>Hi,</SPAN></P><P>&nbsp;</P><P><SPAN>Since yesterday, I have been unable to connect my Sky TV box in the bedroom to Wi-Fi. The connection keeps failing during setup.</SPAN></P><P>&nbsp;</P><P><SPAN>I have tried reconnecting several times yesterday and again this morning, but it still will not connect. My Wi-Fi appears to be working normally on other devices, so the issue seems to be with the Sky box.</SPAN></P><P>&nbsp;</P><P><SPAN>Could you please investigate this and advise on any troubleshooting steps or whether there is a known issue?</SPAN></P><P>&nbsp;</P><P><SPAN>Many thanks</SPAN><SPAN><BR /></SPAN><SPAN>Anna</SPAN></P> Wed, 10 Jun 2026 07:14:48 GMT https://helpforum.sky.com/t5/Broadband/Device-connectivity/m-p/5294420#M571031 Anna159 2026-06-10T07:14:48Z Re: Device connectivity https://helpforum.sky.com/t5/Broadband/Device-connectivity/m-p/5294543#M571053 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4704284">@Anna159</a>&nbsp;</P> <P>We are customers here who help each other so if you Sky box has a wps button try pressing that until the light flashes then do the same on your broadband hub to see if they then connect up.</P> Wed, 10 Jun 2026 09:23:39 GMT https://helpforum.sky.com/t5/Broadband/Device-connectivity/m-p/5294543#M571053 caesarome 2026-06-10T09:23:39Z