topic Re: Smart Bulb connection in Broadband https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294065#M570888 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675520">@Davidxx</a>&nbsp;</P> <P>&nbsp;</P> <P><A href="https://helpforum.sky.com/t5/Broadband-Talk/Accessing-your-router-settings-page-192-168-0-1/ba-p/2649511" target="_blank" rel="noopener">https://helpforum.sky.com/t5/Broadband-Talk/Accessing-your-router-settings-page</A>&nbsp;</P> Tue, 09 Jun 2026 16:34:49 GMT TimmyBGood 2026-06-09T16:34:49Z Smart Bulb connection https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294034#M570879 The instructions say I need 2.4GHz not 5GHz. Which do I have? Tue, 09 Jun 2026 15:45:40 GMT https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294034#M570879 Davidxx 2026-06-09T15:45:40Z Re: Smart Bulb connection https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294037#M570880 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675520">@Davidxx</a>&nbsp;</P> <P>&nbsp;</P> <P>By default all current Sky Hub models broadcast the same SSID on both 2.4Ghz and 5Ghz simultaneously: this causes issues with some client devices.</P> <P>&nbsp;</P> <P>One tip is to temporarily disable the 5Ghz band before running through the device setup procedure.</P> Tue, 09 Jun 2026 16:08:29 GMT https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294037#M570880 TimmyBGood 2026-06-09T16:08:29Z Re: Smart Bulb connection https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294058#M570885 <P>Thanks. How do I&nbsp;<SPAN>temporarily disable the 5Ghz band?</SPAN></P> Tue, 09 Jun 2026 16:24:11 GMT https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294058#M570885 Davidxx 2026-06-09T16:24:11Z Re: Smart Bulb connection https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294061#M570886 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675520">@Davidxx</a>&nbsp;</P> <P>&nbsp;</P> <P>If it's a white Hub, that's done in the My Sky app.</P> <P>&nbsp;</P> <P>Black Hub models are administered through their onboard browser interface.</P> Tue, 09 Jun 2026 16:27:01 GMT https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294061#M570886 TimmyBGood 2026-06-09T16:27:01Z Re: Smart Bulb connection https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294062#M570887 <P>Assuming that I have no technical skills at all.&nbsp; What or where is the 'onboard browser interface'?</P> Tue, 09 Jun 2026 16:29:29 GMT https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294062#M570887 Davidxx 2026-06-09T16:29:29Z Re: Smart Bulb connection https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294065#M570888 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675520">@Davidxx</a>&nbsp;</P> <P>&nbsp;</P> <P><A href="https://helpforum.sky.com/t5/Broadband-Talk/Accessing-your-router-settings-page-192-168-0-1/ba-p/2649511" target="_blank" rel="noopener">https://helpforum.sky.com/t5/Broadband-Talk/Accessing-your-router-settings-page</A>&nbsp;</P> Tue, 09 Jun 2026 16:34:49 GMT https://helpforum.sky.com/t5/Broadband/Smart-Bulb-connection/m-p/5294065#M570888 TimmyBGood 2026-06-09T16:34:49Z