https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5293985#M570866 WiFi not connecting broadband says everything fine when checking but not connecting to WiFi Need help to get it restored Tue, 09 Jun 2026 14:31:42 GMT DiBuxton 2026-06-09T14:31:42Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5293985#M570866 WiFi not connecting broadband says everything fine when checking but not connecting to WiFi Need help to get it restored Tue, 09 Jun 2026 14:31:42 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5293985#M570866 DiBuxton 2026-06-09T14:31:42Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5294094#M570895 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4654074">@DiBuxton</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 09 Jun 2026 17:06:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5294094#M570895 caesarome 2026-06-09T17:06:52Z