https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5293902#M570851 <P>Hello there,</P><P>&nbsp;</P><P>when I am connected to the wifi the internet seems to be lagging. This is noticeable when I'm playing online games on my phone. I am in the same room as the wifi hub and it keeps happening. When I switch the wifi off on my phone and use mobile data instead, the lag disappears. The wifi internet speed is showing as 600mbps so there shouldn't be any lag. I don't understand why it's happening. This is a lot worse when I am downstairs using my phone to play games, it become impossible to play.&nbsp;</P> Tue, 09 Jun 2026 13:19:00 GMT Saim3 2026-06-09T13:19:00Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5293902#M570851 <P>Hello there,</P><P>&nbsp;</P><P>when I am connected to the wifi the internet seems to be lagging. This is noticeable when I'm playing online games on my phone. I am in the same room as the wifi hub and it keeps happening. When I switch the wifi off on my phone and use mobile data instead, the lag disappears. The wifi internet speed is showing as 600mbps so there shouldn't be any lag. I don't understand why it's happening. This is a lot worse when I am downstairs using my phone to play games, it become impossible to play.&nbsp;</P> Tue, 09 Jun 2026 13:19:00 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5293902#M570851 Saim3 2026-06-09T13:19:00Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5294448#M571036 <P>Hi there <SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4703636">@Saim3</a></SPAN> </STRONG></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 10 Jun 2026 07:55:50 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5294448#M571036 lainys 2026-06-10T07:55:50Z