https://helpforum.sky.com/t5/Broadband/I-am-rea/m-p/5293889#M570849 <P>to cancel my account - I have had a week of frustration trying to deal with sky - concerning they are a leading communications company they are appalling at communication - three days of trying to speak to someone - no one saving the conversations - poor lines and 1hr along queues..... Im expecting an open reach engineer today for the 2nd time and had no notification when he might come - 4 phone calls in and attempts to use the USELESS bot.... and I still dont know IF/WHEN the engineer is coming - Does anyone know how I get hold of someone PLEASE</P> Tue, 09 Jun 2026 13:05:12 GMT CaroleD 2026-06-09T13:05:12Z https://helpforum.sky.com/t5/Broadband/I-am-rea/m-p/5293889#M570849 <P>to cancel my account - I have had a week of frustration trying to deal with sky - concerning they are a leading communications company they are appalling at communication - three days of trying to speak to someone - no one saving the conversations - poor lines and 1hr along queues..... Im expecting an open reach engineer today for the 2nd time and had no notification when he might come - 4 phone calls in and attempts to use the USELESS bot.... and I still dont know IF/WHEN the engineer is coming - Does anyone know how I get hold of someone PLEASE</P> Tue, 09 Jun 2026 13:05:12 GMT https://helpforum.sky.com/t5/Broadband/I-am-rea/m-p/5293889#M570849 CaroleD 2026-06-09T13:05:12Z https://helpforum.sky.com/t5/Broadband/I-am-rea/m-p/5293910#M570852 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4703625">@CaroleD</a>&nbsp;</P> <P>If an engineer is due today Sky won't be updated as to why there was a no show until tomorrow as Openreach don't update their ISPs until overnight.&nbsp;</P> Tue, 09 Jun 2026 13:27:54 GMT https://helpforum.sky.com/t5/Broadband/I-am-rea/m-p/5293910#M570852 Daniel0210 2026-06-09T13:27:54Z