https://helpforum.sky.com/t5/Broadband/Broadband-hub/m-p/5293754#M570814 <P>Sorry&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4701272">@Karenc316</a>&nbsp;but we are just customers here who help each other.</P> <P>&nbsp;</P> <P>If you are having broadband issues then it will not be due to a wrong one being shown on your app.</P> Tue, 09 Jun 2026 09:58:29 GMT caesarome 2026-06-09T09:58:29Z https://helpforum.sky.com/t5/Broadband/Broadband-hub/m-p/5293742#M570813 Why i look on MySky the router that is shown on my account isn't what I have at my home. Could this be why my WiFi isn't working as it should. I have an engineer calling g today between 12 -2 can you flask them to bring the correct router with them please. Tue, 09 Jun 2026 09:43:03 GMT https://helpforum.sky.com/t5/Broadband/Broadband-hub/m-p/5293742#M570813 Karenc316 2026-06-09T09:43:03Z https://helpforum.sky.com/t5/Broadband/Broadband-hub/m-p/5293754#M570814 <P>Sorry&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4701272">@Karenc316</a>&nbsp;but we are just customers here who help each other.</P> <P>&nbsp;</P> <P>If you are having broadband issues then it will not be due to a wrong one being shown on your app.</P> Tue, 09 Jun 2026 09:58:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-hub/m-p/5293754#M570814 caesarome 2026-06-09T09:58:29Z