https://helpforum.sky.com/t5/Broadband/Internet-change-over/m-p/5293023#M570580 <P>I have just contacted a sky agent and they have upgraded us to 300 sky max but my internet has just disappeared&nbsp;</P> Mon, 08 Jun 2026 11:41:12 GMT SophieHarvey 2026-06-08T11:41:12Z https://helpforum.sky.com/t5/Broadband/Internet-change-over/m-p/5293023#M570580 <P>I have just contacted a sky agent and they have upgraded us to 300 sky max but my internet has just disappeared&nbsp;</P> Mon, 08 Jun 2026 11:41:12 GMT https://helpforum.sky.com/t5/Broadband/Internet-change-over/m-p/5293023#M570580 SophieHarvey 2026-06-08T11:41:12Z https://helpforum.sky.com/t5/Broadband/Internet-change-over/m-p/5293651#M570778 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4702684">@SophieHarvey</a></SPAN>, thanks for taking the time to join our Community and make your first post! 🥳<BR /><BR />We're sorry this is to report you don't have any broadband connection and I'd like to make sure you're back online asap. I'll send you an invite to a private chat shortly and we can help you get things sorted.</P> <P>&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR /><BR />Thanks, Jason-</P> Tue, 09 Jun 2026 07:50:47 GMT https://helpforum.sky.com/t5/Broadband/Internet-change-over/m-p/5293651#M570778 Jason- 2026-06-09T07:50:47Z