https://helpforum.sky.com/t5/Broadband/Freezing-tele/m-p/5292822#M570543 Problem with broadband it keeps freezing my Tele and my Alexa keeps going off Mon, 08 Jun 2026 08:46:36 GMT Julie_- 2026-06-08T08:46:36Z https://helpforum.sky.com/t5/Broadband/Freezing-tele/m-p/5292822#M570543 Problem with broadband it keeps freezing my Tele and my Alexa keeps going off Mon, 08 Jun 2026 08:46:36 GMT https://helpforum.sky.com/t5/Broadband/Freezing-tele/m-p/5292822#M570543 Julie_- 2026-06-08T08:46:36Z https://helpforum.sky.com/t5/Broadband/Freezing-tele/m-p/5292853#M570546 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4702496">@Julie_-</a>&nbsp;wrote:<BR />Problem with broadband it keeps freezing my Tele and my Alexa keeps going off<HR /></BLOCKQUOTE><P>Have a look at the following to see if they can resolve your problem easily. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used).<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A><BR /><A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A><BR /><BR /><A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Mon, 08 Jun 2026 09:00:27 GMT https://helpforum.sky.com/t5/Broadband/Freezing-tele/m-p/5292853#M570546 Me134 2026-06-08T09:00:27Z