https://helpforum.sky.com/t5/Broadband/Internet/m-p/5292560#M570481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000270">@Kimberlina</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> Sun, 07 Jun 2026 16:02:21 GMT caesarome 2026-06-07T16:02:21Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5292558#M570480 <P>Hi there,</P><P>&nbsp;</P><P>I currently have no internet.&nbsp;</P><P>&nbsp;</P><P>I have reset my router. Unplugged and reconnected everything. The router is showing WiFi working and power working but the internet light is not green.</P><P>&nbsp;</P><P>I am at a loss on what to do.</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 07 Jun 2026 15:59:56 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5292558#M570480 Kimberlina 2026-06-07T15:59:56Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5292560#M570481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000270">@Kimberlina</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> Sun, 07 Jun 2026 16:02:21 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5292560#M570481 caesarome 2026-06-07T16:02:21Z