topic Cancelling general question in Broadband

Cancelling general question

Ciaran15 — Sun, 07 Jun 2026 10:23:57 GMT

If we are moving house and we cannot use sky for broadband would we need to pay to leave sky

Re: Cancelling general question

TimmyBGood — Sun, 07 Jun 2026 10:27:16 GMT

If you are currently within a minimum contract term then you'd need to negotiate that with Sky: they would naturally be unhappy if you are at an early stage within a first term because they've already paid up-front charges for activation at the current address which the rest of the subscription is intended to cover.

Re: Cancelling general question

Me134 — Sun, 07 Jun 2026 12:10:23 GMT

@Ciaran15 wrote:
If we are moving house and we cannot use sky for broadband would we need to pay to leave sky

And if Sky say no then use the OTS service to switch provider to one that offers to pay some if not all of your ETC's.