topic Re: WiFi down in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-down/m-p/5291264#M570111 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4689042">@AS1097</a>&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 05 Jun 2026 13:07:57 GMT GD1 2026-06-05T13:07:57Z WiFi down https://helpforum.sky.com/t5/Broadband/WiFi-down/m-p/5291263#M570110 <P>My WiFi seems to be down again. I had engineers out the other week and it appeared to be okay but it's started playing up again. There's an amber light on the WiFi and voice. I've restarted it all but the same keeps appearing. The app says everything is working fine but on my end, nothing seems to be working&nbsp;</P> Fri, 05 Jun 2026 13:03:53 GMT https://helpforum.sky.com/t5/Broadband/WiFi-down/m-p/5291263#M570110 AS1097 2026-06-05T13:03:53Z Re: WiFi down https://helpforum.sky.com/t5/Broadband/WiFi-down/m-p/5291264#M570111 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4689042">@AS1097</a>&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 05 Jun 2026 13:07:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-down/m-p/5291264#M570111 GD1 2026-06-05T13:07:57Z