https://helpforum.sky.com/t5/Broadband/Internet-not-available/m-p/5290754#M569977 <P>The box is on</P><P>It shows on my devices</P><P>But last light orange and it says</P><P>Connected.&nbsp; Internet not available&nbsp;</P><P>Can you help please?</P> Thu, 04 Jun 2026 17:50:34 GMT Bellesi 2026-06-04T17:50:34Z https://helpforum.sky.com/t5/Broadband/Internet-not-available/m-p/5290754#M569977 <P>The box is on</P><P>It shows on my devices</P><P>But last light orange and it says</P><P>Connected.&nbsp; Internet not available&nbsp;</P><P>Can you help please?</P> Thu, 04 Jun 2026 17:50:34 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-available/m-p/5290754#M569977 Bellesi 2026-06-04T17:50:34Z https://helpforum.sky.com/t5/Broadband/Internet-not-available/m-p/5290760#M569979 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4700187">@Bellesi</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR /></P> Thu, 04 Jun 2026 17:55:49 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-available/m-p/5290760#M569979 GD1 2026-06-04T17:55:49Z