Internet down for 24 hours

GraceFranklin — Thu, 04 Jun 2026 12:52:49 GMT

Hi All, our wifi has been down for 24 hours. Are you able to call or send someone as none of the tips appear to have worked

Re: Internet down for 24 hours

caesarome — Thu, 04 Jun 2026 13:07:03 GMT

@GraceFranklin

We are customers here who help each other so the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker

If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic Internet down for 24 hours in Broadband

Internet down for 24 hours

Re: Internet down for 24 hours