topic Re: HP PrinterDeskjet 4100 won’t connect in Broadband

HP PrinterDeskjet 4100 won’t connect

Marge6 — Thu, 04 Jun 2026 10:57:14 GMT

Hi, l have just joined Sky and have a black router which looks very basic. I can't get my HP printer to connect to it. Neither device has a WPS button . Can anyone help please?

Re: HP PrinterDeskjet 4100 won’t connect

TimmyBGood — Thu, 04 Jun 2026 11:04:40 GMT

@Marge6

The Sky Broadband Hub has its WPS button low on the right hand edge.

Re: HP PrinterDeskjet 4100 won’t connect

TimmyBGood — Thu, 04 Jun 2026 11:15:43 GMT

@Marge6 wrote:

Hi, l have just joined Sky and have a black router which looks very basic.

Note that if you placed an order for Sky Stream subscription television at the same time as Sky Broadband, they'll typically send the television 'puck' before the Hub is despatched.

A Stream puck has a digital terrestrial television aerial socket, ethernet port, HDMI output and power.

Re: HP PrinterDeskjet 4100 won’t connect

caesarome — Thu, 04 Jun 2026 11:24:13 GMT

@Marge6

Your printer might not have a WPS button but you instead need to press the Wifi button for about 3 seconds until is starts blinking then press the WPS one on the broadband hub for 3 to 5 seconds. When the Wifi loght on the printer stops blinking then it should have connected.