https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5290336#M569899 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4699734">@Kylie050184</a>&nbsp;wrote:<BR /> <P>I am not able to watch any recording or download anything and it is driving me crazy now trying to fix it, something is not right and I need help please&nbsp;</P> <HR /></BLOCKQUOTE> <P>Recordings are played from the local hard drive: if they aren't working then that suggests a box fault rather than a broadband issue.</P> Thu, 04 Jun 2026 10:32:04 GMT TimmyBGood 2026-06-04T10:32:04Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5290328#M569896 <P>My sky q box is not connecting to my internet even though all the checks say everything looks good.&nbsp;<BR />have I tried everything, switching internet on and off switches boxes on and off and resetting connections... it just keeps disconnecting again... I am not able to watch any recording or download anything and it is driving me crazy now trying to fix it, something is not right and I need help please&nbsp;</P> Thu, 04 Jun 2026 10:22:34 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5290328#M569896 Kylie050184 2026-06-04T10:22:34Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5290336#M569899 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4699734">@Kylie050184</a>&nbsp;wrote:<BR /> <P>I am not able to watch any recording or download anything and it is driving me crazy now trying to fix it, something is not right and I need help please&nbsp;</P> <HR /></BLOCKQUOTE> <P>Recordings are played from the local hard drive: if they aren't working then that suggests a box fault rather than a broadband issue.</P> Thu, 04 Jun 2026 10:32:04 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5290336#M569899 TimmyBGood 2026-06-04T10:32:04Z