No internet

Bungleboy72 — Thu, 04 Jun 2026 01:01:13 GMT

Internet keeps dropping off system checked says it's fine but rest of my devices suggest otherwise no WiFi

Re: No internet

Staceybee — Thu, 04 Jun 2026 01:39:19 GMT

Mines exactly the same. No internet to the hub but the service checker says its working fine. 😡

Pepsicola — Thu, 04 Jun 2026 02:29:57 GMT

Same

Daniel0210 — Thu, 04 Jun 2026 02:44:45 GMT

All,

When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.